Voxy for Healthcare Providers

Your front desk, fully automated.
Your patients, fully attended.

Voxy is the AI voice agent that answers every patient call, handles intake, triages needs, and books the right appointment — before your staff even picks up the phone.

HIPAA Compliant · SOC 2

Your front desk wasn't built for this volume.

Your team is buried in phone queues, insurance verifications, and scheduling puzzles. Hiring more staff doesn't scale. You need something that does.

Calls Lost

30%

of inbound calls missed. Every one is a lost appointment, frustrated patient, and lost revenue.

Staff Bottleneck

5 tasks

at once — phones, walk-ins, insurance, referrals, paperwork. Patients wait on hold or hang up.

Hiring Gap

Months

to recruit, train, and ramp new staff — and turnover erases progress.

From first ring to booked appointment — in one conversation.

Voxy picks up the moment a patient calls. It handles the entire interaction — naturally, accurately, and instantly.

Inbound

/

Patient Call

Voxy answers inbound calls, triages across 16+ specialties, and books directly into your EHR — without your staff touching the phone.

SchedulingReferralsRx RefillsLab ResultsBillingTriage
Patient Calls
Voxy Identifies Intent

Scheduling

Checks real-time availability across providers and locations

Booked into EHR

Referrals

Collects clinical details, matches to the right specialist

Routed to Specialist

Rx Refills

Verifies medication, dosage, and pharmacy preference

Sent to Pharmacy

Lab Results

Directs patient to next steps, schedules follow-up

Follow-Up Scheduled

Billing & Insurance

Answers balance, co-pay, and coverage questions

Resolved or Escalated
98%Resolved
Automatically
< 3sAverage
Pickup
24/7Always
Available

One AI agent. Every call your front desk dreads.

Scheduling & Follow-Ups

New appointments, reschedules, cancellations, reminders, and no-show recovery — the full booking lifecycle.

Inbound & Outbound

Referrals

Collects clinical details, routes to the right specialist, and coordinates across locations.

Inbound

Prescription Refills

Gathers medication details, verifies the request, and sends it to your team for approval.

Inbound

Labs & Results

Handles calls about test results, directs patients to the right next step, and schedules follow-ups.

Inbound & Outbound

Billing & Insurance

Answers questions about balances, co-pays, and coverage. Routes complex issues with full context.

Inbound

Trained across the specialties you serve.

Voxy is trained on the terminology, workflows, and scheduling patterns specific to each specialty in your practice.

Family Medicine
Orthopedics
Cardiology
Ob-Gyn
Pediatrics
Gastroenterology
Women's Health
ENT
Oral & Dental Surgery
Pain Management
Physiotherapy
Behavioral Health
Psychological Health
Urgent Care
Allergy & Immunology
General Surgery

Works with the EHR you already use.

Direct write-back. No tab switching. No re-entry. Voxy syncs patient data, updates charts, and books appointments natively.

athenahealth logo
Allscript logo
Epic logo
Cerner logo
eCW logo
nextgen logo

What providers see after switching to Voxy.

Real numbers from real practices — the metrics that matter to your operations and bottom line.

Missed Calls

Zero

Every patient gets an immediate response, 24/7 — no voicemail, no hold music.

Pickup Time

< 3 sec

Patients never wait on hold again. Every call answered on the first ring.

Conversion

Higher

More booked appointments from every call — inquiry to visit, automatically.

Admin Load

Freed

Front desk staff focused on in-office patients and complex tasks — not phones.

Coverage

24/7

Nights, weekends, lunch breaks, holidays. Voxy never clocks out.

Languages

20+

Serve diverse populations without specialized bilingual hires.

Hemanshu Patel MD, CMO, Choice Medical Group

"We went from missing a third of our calls to answering every single one. Voxy doesn't just take messages — it actually books the appointment."

— Hemanshu Patel MD, CMO, Choice Medical Group

Never miss another patient call.

See how Voxy can automate your front desk — in a 15-minute demo.