Voxy AI- For Healthcare Providers
AI Medical Receptionist That
Talks to PatientsBooks AppointmentsAutomates Patient Intake
Voxy AI is an AI Voice Agent that answers patient calls with empathy, gathers details, and provides resolutions for any patient query- be it appointment booking, insurance, prescriptions, lab reports, billing or referrals.
Healthcare Providers Are Drowning in High Volumes of Incoming Patient Calls Every Day
![Low CAHPS / CSAT ,[object Object], scores](/images/ai-medical-receptionist/drowningSectionCardIcon1.svg)
Low CAHPS / CSAT
scores
![Long wait times and ,[object Object], high avoidable ER visits](/images/ai-medical-receptionist/drowningSectionCardIcon2.svg)
Long wait times and
high avoidable ER visits
![High volume of ,[object Object], missed calls](/images/ai-medical-receptionist/drowningSectionCardIcon3.svg)
High volume of
missed calls
![Lost revenue ,[object Object], opportunities](/images/ai-medical-receptionist/drowningSectionCardIcon4.svg)
Lost revenue
opportunities
![6-10 minutes spent per ,[object Object], call on average](/images/ai-medical-receptionist/drowningSectionCardIcon5.svg)
6-10 minutes spent per
call on average
13000-15000 patient calls monthly
Missed Calls
Missed Appointments
Missed Revenue Opportunities
We Can Do Better
Introducing
AI Medical Receptionists
AI Voice Agents that work 24/7/365 to talk to patients, gather details, classify calls based on type and urgency, book appointments, and escalate urgent calls to human staff.
Watch Now
How AI Medical Receptionists Help Providers Drive Revenue Growth and Deliver a
World-Class Patient Experience
Every Call Answered
No missed calls. No long wait times. No irate and dissatisfied patients.
Every Patient Gets Instant Access to Care
No matter the volume of incoming calls, the hour of the day or the type of call
Management Sees Revenue Grow With Reduced Cost
Consistent call handling. More appointments booked. Productive staff and satisfied patients.
Providers Focus on Care, and the Patient In Need
AI handles everything else- be it patient intake, appointment booking, follow-up, or EHR maintenance
Voxy AI- The AI Medical Receptionist That Answers and Triages Patient Calls
Talks to Patients
Uses natural voice to greet patients professionally and with empathy
Gathers Patient Details
Understands the reason for the call, collects different types of patient information, and fills out fields
Categorizes Call Type
Based on the conversation, AI tags calls as ‘appointments’, ‘insurance’, ‘prescription re-fills’, ‘referrals’, ‘billing’, or others.
Scores and Classifies Urgency
AI understands context and nuance, recognizes the level of urgency, and takes the right next step
Books Appointments
AI finds the appropriate slots on your calendar, confirms the appointment, executes reminders and records activity in EHR Practice Management.
Escalates Urgent Cases to Humans
AI recognizes high-urgency cases and hands over patients to human staff to speak to patients or approve AI callbacks.
The Numbers Speak For Themselves
100%
Of Patient Calls Handled
< 60 Sec
Of Staff Time Spent Per Call
5X
Increase in Staff Productivity
Zero
Wait Time For Patients