Keeping your EMR/EHR updated is painful and time-consuming for most clinics.
Yet it's an essential requirement, with clinics being required to update patient records within 24 to 48 hours after each visit to stay compliant with clinical and billing standards.
This requires repetitive manual work as patient information often comes in across multiple calls and needs to be updated repeatedly in the system.
And without a complete patient record, healthcare delivery quality suffers.
The solution?
An AI Medical Receptionist that handles your patient intake and automatically updates your EHR.
In this blog, we’ll explore what AI Medical Receptionists are, why EHR/EMR integration is critical, and show you how the integration works with the leading solution in the space.
AI Medical Receptionists Handle Your Patient Calls and Intake 24/7/365
An AI Medical Receptionist is an AI Voice Agent that receives all incoming calls 24/7/365, gathers details, classifies requests based on custom algorithms, schedules appointments, and escalates patients to the right human staff based on the information gathered and urgency.
Integrating Your AI Medical Receptionist With EHRs Gives You a Pristine Single Source of Patient Medical History
Integrating an AI Medical Receptionist with your EMR or EHR system ensures that patient data collected during calls is directly reflected in their medical record.
Saves Time on Manual Documentation
Patient information collected during calls is entered directly into the EMR or EHR, removing the need for staff to manually document or transfer data.
Ensures a Complete Patient Record
Call details like symptoms, visit reason, and urgency are recorded in real time, creating a complete patient record in the EMR/EHR - for a fully updated medical history of every patient.
Give HealthCare Providers a Complete, Up-to-Date View of Patient Information
By accessing up-to-date patient information before the consultation, healthcare providers can avoid repeating intake questions and focus on delivering quality care.
Centralizes Patient Records Across Teams
With call and intake data automatically recorded in the EMR/EHR, both administrative and healthcare teams reference the same patient information. This improves coordination for follow-ups, referrals, and urgent cases.
Meet VoxyHealth - The AI Medical Receptionist That Handles Your Patient Calls 24/7/365
VoxyHealth is an AI Medical Receptionist that receives all incoming calls 24/7/365, gathers details, scores urgency, classifies requests based on custom algorithms, schedules appointments, and escalates patients to the right human staff based on the information gathered and urgency.
How VoxyHealth Integrates With EMR/EHR Systems
1. EMR Writeback
VoxyHealth captures all patient details during the call and records them directly into your EMR/EHR - including symptoms, medications, prior conditions, insurance details, and more.
It documents this information in the appropriate standard and custom fields, using text inputs, dropdowns, PDFs, notes, and images.
This ensures a pristine single source of patient medical history and supports pre-consultative digital chart prep, with data ready for prognosis, diagnosis, and treatment.
2. Activity Logging in Practice Management
VoxyHealth checks availability and books appointments, updates slots in real time, and logs appointment-related actions such as follow-ups, call summaries, cancellations, and rebookings.
It also records billing and insurance data, with all non-clinical actions logged in the practice management module of the EMR/EHR.
3. Access and Retrieve Key Information From EHR
VoxyHealth fetches updates from the EMR/EHR, such as lab result status, insurance information, and other key records, to respond accurately to patient queries.
Say Goodbye to Manual EMR/EHR Updation With VoxyHealth - AI Medical Receptionist
EMR/EHR updates no longer need to be manual and time-consuming.
AI Medical Receptionists fully handle your patient intake and update your EMR/EHR after each call.
VoxyHealth is an AI Medical Receptionist that receives all incoming calls 24/7/365, gathers details, scores urgency, classifies requests based on custom algorithms, schedules appointments, and escalates patients to the right human staff based on the information gathered and urgency.
With VoxyHealth, get accurate, up-to-date patient records in your ERM and EHR without any manual data entry.
Schedule a meeting with VoxyHealth to learn more.
